Williamson County Emergency Medical Services (EMS) is participating with more than 40 other EMS agencies across the country in a quality improvement project to help make responses safer for the community and EMS personnel. The project will identify and evaluate processes designed to reduce the number of calls EMS responds to using lights and siren and limit those responses to truly time-critical medical responses, such as heart attacks, serious breathing problems, and serious trauma.
Part of that evaluation is assessing public perception of lights and siren operation. Williamson County EMS is asking residents to take three minutes to answer a few questions regarding their perspectives on EMS vehicles using lights and siren operation. The survey is available from May 12 to June 30 on the EMS website www.wilco.org/EMS.
“Williamson County EMS is always evaluating our processes in order to improve care for our residents,” said Mike Knipstein, director of Williamson County EMS. “We would appreciate the public’s input by taking this survey to help us continually improve.