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Veterans Services

The Veterans Service Office provides eligible veterans, dependants and survivors direct and general support and assistance in obtaining all benefits to which they are entitled from the U.S. Department of Veterans Affairs, state of Texas and Williamson County.
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Events

VA News Releases

VA Mandates Overtime to Increase Production of Compensation Claims Decisions - As part of its ongoing effort to accelerate the elimination of the disability compensation claims backlog, the VA is mandating overtime for claims processors in its 56 regional benefits offices. This surge will be implemented through the end of fiscal year 2013. The additional hours will be used to help eliminate the backlog with continued emphasis on high-priority claims for homeless Veterans and those claiming financial hardship, the terminally ill, former Prisoners of War, Medal of Honor recipients, and Veterans filing Fully Developed Claims. (5/15/13)
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VA and Veterans Service Organizations Announce Claims Initiative to Reduce Claims Backlog - Today, the Department of Veterans Affairs (VA), Disabled American Veterans (DAV), and The American Legion announced a new partnership to help reduce the compensation claims backlog for Veterans. The effort—the Fully Developed Claims (FDC) Community of Practice—is a key part of VA’s overall transformation plan to end the backlog in 2015 and process claims within 125 days at 98% accuracy. VA can process FDCs in half the time it takes for a traditionally filed claim.  (5/21/13)
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Claims Initiative Fact Sheet - The Department of Veterans Affairs (VA) is implementing an initiative to expedite compensation claims decisions for Veterans who have waited one year or longer. Effective April 19, the VA will begin to make provisional decisions on the oldest claims in inventory, which will allow Veterans to begin collecting compensation benefits more quickly, if eligible. This initiative provides a one-year safety net to submit further evidence should it become available and protects the Veteran’s right to appeal the decision. (4/19/13)
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VA to Expedite Claims Decisions for Veterans Who Have Waited a Year or More - The Department of Veterans Affairs announced today it is implementing an initiative to expedite compensation claims decisions for Veterans who have waited one year or longer. Effective today, VA claims raters will make provisional decisions on the oldest claims in inventory, which will allow Veterans to begin collecting compensation benefits more quickly, if eligible. Veterans will be able to submit additional evidence for consideration a full year after the provisional rating, before VA issues a final decision. (4/19/13)
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Care and Benefits for Veterans Strengthened by $153 Billion VA Budget - Continuing the transformation of the Department of Veterans Affairs into a 21st century organization, the President has proposed a $152.7 billion budget, a 10.2 percent increase over Fiscal Year 2013, that will support VA’s goals to expand access to health care and other benefits, eliminate the disability claims backlog, and end homelessness among Veterans. The budget includes $66.5 billion in discretionary spending, largely for healthcare, and $86.1 billion for mandatory programs – mostly disability compensation and pensions for Veterans. (4/10/13)
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Veteran Services

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VA Health Care
Medical
Support
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Benefits
Administrative
Financial
Employment

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 Veterans Services - Main Office
3151 S.E. Inner Loop
Georgetown, Texas 78626
Phone: (512) 943-1900
Fax: (512) 943-1905

Office Hours
Monday - Friday
8:00 a.m. - 12:00 p.m. 
1:00 p.m. -  5:00 p.m. 
Closed 12:00 p.m.  - 1:00 p.m.
Driving Directions


Taylor Annex

412 Vance Street
Taylor, TX 76574  
Phone: (512) 238-2151
Fax: (512) 238-2150
Driving Directions

Office Hours 
Wednesdays Only 
8:30 a.m. - 5:00 p.m.  
Closed 12:00 p.m.  - 1:00 p.m.
 

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 Donna Harrell, CSO, CPM
Director Veterans Services
Certified by
TVC
Accredited by DVA

Randy Marshall
Asst. County Service Officer
Certified by TVC
Accredited by DVA
Legal Counsel
U.S. Court of Appeals
For Veterans Claims
TX ARNG & Army Veteran

Valerie Zimmerman
Asst. County Service Officer
Certified by
TVC
Accredited by DVA & VFW
Air Force Veteran

James “J.W.” Bell
Administrative Assistant
Army Veteran

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Williamson County Courthouse
710 Main Street Georgetown, TX 78626
Main Telephone: (512)943-1100
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