The Williamson County Department of Emergency Communications provides 9-1-1 services for the county and dispatches calls for service for the Williamson County Sheriff's Office, Emergency Medical Services, the county's four Constable's offices, Texas Department of Public Safety troopers in Williamson County, and several police and fire departments within the County.

Some of the responsibilities of our department include:er cities/entities as defined 

• All 9-1-1 communications dispatching services to County agencies and other cities/entities as defined
• Emergency Communications support of the Emergency Operations Center and the Office of Emergency Management
• On-scene incident based communications support through deployable assets
• Local, Regional, and State interoperability planning and management
• Public education programs for 9-1-1 use
• Liaison with cooperators, served agencies, external departments/entities  

Our team of professionals is dedicated to providing the highest level of customer service to the public and the agencies we serve. The Department of Emergency Communications is an integral part of the delivery of public safety services in Williamson County.

Our Administrative Offices may be reached at (512) 943-1438.

View our recruiting brochure by clicking here.

Agencies served by the Department include:

• Williamson County Sheriff's Office
• Williamson County EMS
• Williamson County Constable, Precinct 1
• Williamson County Constable, Precinct 2
• Williamson County Constable, Precinct 3
• Williamson County Constable, Precinct 4
• Williamson County District Attorney
• Williamson County Attorney
• Williamson County Justice of the Peace, Precinct 1
• Williamson County Justice of the Peace, Precinct 2
• Williamson County Justice of the Peace, Precinct 3
• Williamson County Justice of the Peace, Precinct 4
• Florence Fire Department
• Florence Police Department
• Georgetown First Responders
• Granger Police Department
• Hutto Fire Department
• Hutto Police Department
• Jarrel Fire Department
• Jarrel Police Department
• Jollyville Fire Department
• Leander Fire Department
• Liberty Hill Fire Department
• Liberty Hill Police Department
• Sam Bass Fire Department
• Thrall Police Department
• Weir Fire Department
• Texas Department of Public Safety, Texas Highway Patrol
• Texas Department of Public Safety, Texas Rangers
• Texas Alcoholic Beverage Control
• Texas Department of Parks and Wildlife
• US Army Corps of Engineers, Granger Lake

9-1-1 and Public Safety Communications Links:

• 9-1-1 Information
• 9-1-1 and Your Wireless Phone
• 9-1-1 and Your VOIP (Internet) Phone
• FCC Consumer Facts - VoIP and 9-1-1
• FCC and general VoIP information
• "Everyday Heroes" - Stories About Public Safety Dispatchers Saving Lives
• National Emergency Number Association (NENA)
• Association of Public Safety Communications Officials (APCO)

In the latter part of 2008, the Williamson County Emergency Communications Department began to develop a multi-year Strategic Plan to guide the organization’s development over the next five (5) year planning cycle. Much effort was invested into it ensuring that Williamson County would continue to build on its key strengths and leverage its resources to effectively and efficiently support its mission, vision and goals. A steering committee of public safety professionals from various focus areas was formed to identify opportunities for improvement and, with the support of local governing executives, set about the task of implementing key initiatives. The steering committee was also charged with overseeing, updating and objectively evaluating progress of various initiatives and, importantly, providing critical input into the development of a Strategic Plan.

Download a copy of the Strategic Plan